I had heard from my friend Moira that Amsterdam airport was a nightmare due to lack of staff. She was right.
it was a sea of flailing Travelors running on travel fumes with very few shepherds to guide us. But we persevered. We adopted Sheila from Brimfield. She was off to Florence to visit her college Junior who had been studying abroad.
We coincidentally ended up in seats next to each other so we had a good long visit. My husbands weary eyes rolled back in his head when it was reaffirmed that I do talk to everybody. Sheila is spending 10 days traveling with her daughter and then “taking her back to Brimfield where she belongs!”
We take the bus to the baggage claim in Florence and find we are one of 10 paaengers whose luggage was not on the plane…it is a 2 hour delay in plans with an ultimate promise of luggage to our hotel room by tomorrow at noon.
Meanwhile we meet Clarissa and Sarah from Florida State who are doing a 6 week cooking semester in Florence. Clarissas bag is also missing and Sarah stayed with her for moral support!
this is where we met Massimo! He’s a local Florence man in his late 50’s.. He’s a frequent flyer and says twice a month his luggage is lost or broken into. Massimo says it’s how KLM runs their business. For as pessimistic as he is he is also happy to share some insider “must do’
i like him.